direct mail, Marketing

Your First Impression Won’t Be Your Last

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St. Joseph’s Indian School delivers the piece de resistance.

You know it’s Fall when the big fundraising kits stuff your mailbox. This year we have a surfeit of gifts from direct mail fundraisers.

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Father Flanagan’s Boystown stickers for identifying anything that moves.

Years ago the pioneers in the business presented us with address stickers.

These we have dutifully paid for and have now labeled every moveable item in our home: CDs, iPads, iPods, iPhones, chargers, golf clubs, cassettes, Walkmen, books, staplers, rulers, vinyl… luckily we don’t own a pet.

The ante was raised by the March Of Dimes who gratuitously presented us with a small monthly stipend of ten cents: a shiny new dime pasted to a donor form.

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Food For The Poor’s coins… how can you just pocket them?

That munificence has been outpaced by Food For The Poor who made change for the dime, and sends us a penny and a shiny new Jefferson nickel. That’s a 40% cutback, but insertion is more costly, so it’s a wash.

Not to be outdone, Disabled American Vets provides a 9×12 calendar, which we can place beside the 10×20 calendar from Boys Town.

Of course, wall calendars are bulky, so we are grateful to St. Joseph’s Indian School which gave us a 4×6 calendar booklet for the purse. I am waiting for the 3×5 that fits in my shirt pocket.

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There’s no excuse for not writing….here’s a VFW pen.

The mailing industry is of a generous culture though. With all these other possessions, we have also received dozens of greeting cards: whole writing kits, with pens, to reach out and greet someone– anyone.

Oblate Missions has sent us so many Christmas cards it may be easier if we send them our Christmas mailing list instead.

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Catholic Relief Services’ prayer medallions.

You can’t blame an organization which does its part in reinforcing the goodwill that blossoms from receiving a greeting card in the mail.  I am all for it.

As a sidenote, the USPS post office in Libertyville has a well designed rack of greeting cards for sale.

This one cartoon I loved for its text:

Outer Cover: “Wow! You got a real, honest-to-goodness card! Not a text.  Not an email!”
Inside Caption: “Wow! It has an inside too! It just gets better and better!”

In one of their early bold moves, Disabled American Veterans pasted 45 cents in stamps onto their reply envelopes. Overflowing in confidence that once we saw the postage in place, we would feel obligated to fill the envelope.

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Marines Toys For Tots and Wounded Warriors provide your stamps.

Even gutsier, Wounded Warrior Project and Marine Toys For Tots are paper clipping custom 47-cent stamps to their letters.   This is very expensive, as Stamps.com provides these stamps at a hefty premium.

The strategy works though.  Can one really use the stamp for anything other than a gift without a stab of guilt?

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To avoid being pressed into service, British sailors eyed their brew from the bottom up.

The gifting brings to mind the old conscription practices of the 1700’s when British sailors were pressed into service when they drank from a tankard of ale, only to find the King’s shilling in the bottom.   By unwittingly enjoying the beverage, the sailor had been hired.

I think of that clever ploy as I pile up the loot, especially the coins and stamps.

The mailers know what they are doing. Despite all common sense, they have proven that the unsolicited gift still wrests outlandish response rates and donations. And once you are hooked, they will be back until they end up in your Will.

That’s right. Planned Giving is a part of every established fundraising strategy, and if you asked, many organizations can tell you which of their huge bequests started with a direct mail gift, years before.

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Fleece gloves… probably a postal nightmare, but still handy.

This season’s most impressive packages included one from Kids Wish Network, which sent along a pair of fleece gloves.  They arrived in a lumpy wrinkled paper envelope I am sure that the post office would rate as “baggage class”.

But how do you throw those out?   What tight fisted non-donor could wear them, especially when the writer suggests: “When you use the deluxe fleece gloves I sent you, I hope you you’ll remember Wish Kids like Tabitha…” .

The penultimate delivery however, the cream of the crop, the ne plus ultra, is the bulging envelope from St. Joseph’s Indian School.  No doubt USPS rated this one as “duffel bag class”.  Inside we found the usual and generous complement of address labels, gift stickers, 4×5 note pad, 5×7 note pad, pocket calendar, wall calendar, personalized calendar card, and 3 shrink wrapped greeting cards.

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St. Joe’s mystical Dream Catcher, not to be ignored.

In addition however there was a most unique and unusual item, a genuine facsimile of a Lakota Indian Dream Catcher.

The Dream Catcher is a little hand-made assembly of string net, naugahide, beads and feathers.  Mounted on die-cut foam core, it is shrink wrapped with colorful operating instructions ending with: “to be hung on the tipi or lodge and on a baby’s cradle board”.

I have to admit, I had to dig through pounds of newspapers and old phone bills to retrieve this package from our recycling bin.  There is something especially foreboding about disposing of the St. Joseph’s piece so casually.

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The Marines Toys For Tots medallion, struck with the USMC shield and Semper Fidelis on the other side.

Yes, in the past, I have taken all the coins, scribbled on  lots of notepads, hung countless calendars, and stuck hundreds of stickers without a moment’s guilt, or nearly so, but the Dream Catcher had me netted and nettled.  This one item–which I would never purchase on a dare–clinched the deal.  Just how unlucky could my life turn out if I didn’t give due respect?

So it’s hanging over my DAV Certificate of Merit.

 

Thanks for reading!   I hope you find your charity of choice this season.  These organizations are especially effective, and they mind their pennies too.

 

 

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direct mail, Marketing

How To Make Your Mail Indispensable

No Dumping

Direct mail: hard to pitch!

One of the key benefits of hard copy mail is it is harder to throw away. Unlike emails.

So with this thought in mind, take a look at how these marketers deliver the message that can’t be ignored.

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Father Flanagan sends 7 cards & envelopes to write and mail.

Father Flanagan’s Boystown is doubling down on their request at our household after they received a modest donation last fall.

This lumpy package delivered 2 notepads, 7 greeting cards, 1 novelty gift bag, and best of all, just like the old Time Life subscription offers, a ball point pen!

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Stickers, note pads & gift bag, maybe a little pretty for some crowds, but still…

Not surprisingly, they are asking a minimum of $20 for a gift, which is pretty much what they got last time.

Wounded Warrior Project is much simpler in their acquisition package, merely asking for a first time gift of $10.

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It is a real stamp, and let’s remind you.. Federal property!

What is nagging in this kit is their gift of one Purple Heart postage stamp.

Paper-clipped to show through the double window, it is impossible to throw away. But could you use it without sending back a donation?

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March of Dimes seems just like that!

The March of Dimes continues its efforts with the symbolic gift of a dime. Pocket the money and start the car? Probably not.

Lastly, and possibly the most insistent in a subtle way is the Catholic Relief Services which have enclosed a quarter-sized brass plated Guardian Angel coin. Unlikely that many will show up in a vending machine any time soon.

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What fates are you tempting by pocketing this coin, gratis?

Generally, the public, and more specifically, the digerati generation snicker at direct mail as a past art.  Something to view under glass.   These marketers can tell you otherwise, and to that end enjoy their day in your mail box.

The driving force in each of these packages is an indispensable gift.   It trades on these principles:

1.   What will you give in return?

2.   You have a branded token to remind you.

Boystown Pen

“Here, use my pen, please!”

3.   You can’t use the gift without breaking a trust.

And for the stingiest curmudgeon, the hardest rogue, the admission: “AAARRRGGHH, I can’t throw the D$$%^^## thing out!

And therein is the value of direct mail.

 

 

 

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